Frequently asked questions

IMPORTANT: The purpose of this page is to share information, not to provide medical advice.

These are our product FAQs. You can also find out more about:

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Hope’s Relief Premium Eczema Cream

Who is Hope’s Relief Premium Eczema Cream For?

Hope’s Relief Premium Eczema Cream is gentle enough yet strong enough for all age groups: babies, children and adults. It is ideal for anyone for symptomatic relief from symptoms of eczema, psoriasis, dermatitis and itchy dry skin.

What are the main ingredients in Hope’s Relief Premium Eczema Cream?

Hope’s Relief Premium Eczema Cream contains 300mg/g of natural active ingredients:

  • manuka honey NPA 10+
  • calendula
  • aloe vera
  • gota kola
  • licorice root

Can I use Hope’s Relief Premium Eczema Cream on small babies and Infants?

Yes. Hope’s Relief Cream is suitable for all ages.

Can I use Hope’s Relief Premium Eczema Cream on sensitive areas of the body such as the eyes or genital area?

Hope’s Relief Cream can be used sensibly on sensitive areas. Simply apply a little less cream and ensure as little as possible of the cream enters the body opening.

How often should I apply the cream?

Three to four times a day or as necessary.

How long will it take to work?

It depends on the individual. Some may experience virtually instant relief from the itch others may take a little longer. It depends on severity, how long you have had the problem and what you have been using beforehand.

Will Hope’s Relief Premium Eczema Cream sting?

In some severe cases where the skin is badly scratched or open, stinging may be experienced on application. This is expected when the skin is cracked and exposed. It can even sting after using water. However no one has ever reported stinging to last longer than that.

I have been using cortisone cream. Is this a problem?

Hope’s Relief Premium Eczema Cream can be used in conjunction with steroid creams or just by itself. If transitioning from cortisone cream to Hope’s Relief Premium Eczema Cream, do so in stages as stopping cortisone treatment abruptly may cause a flare up. The reason for this is that cortisone suppresses the condition, drives it deeper into your system, so when it’s stopped, some symptoms may come back worse than before, even though Hope’s Relief Premium Eczema Cream is starting to be applied. It is best to persevere knowing that Hope’s Relief Premium Eczema Cream will soothe your eczema symptoms.  In very severe cases Hope’s Relief can be applied at the same time and then the cortisone can slowly be withdrawn in stages.

What can I expect from the Hopes Relief Premium Eczema Cream process?

Hope’s Relief Therapeutic Eczema Cream is an excellent skin moisturiser. It can also can make lesions of eczema or psoriasis dry and flaky as the cream takes affect. If this happens, continue applying Hope’s Relief 3 to 4 times per day as directed on the label. The ‘bad’ skin has to come off somehow, so it will continue flaking until clear skin is revealed. This process may take from few days to a few weeks, depending on the severity of your condition. If your eczema or psoriasis was severe, it is possible that the new skin may be slightly pink at first. This should fade over time as Hope’s Relief is excellent in treating scarring.

Hope’s Relief Itchy Flaky Dry Skin Shampoo & Conditioner

How are Hope’s Relief natural hair and scalp care products different from other shampoos and conditioners?

Hope’s Relief Shampoo and Conditioner are specifically formulated to treat dry flaky scalps and scalps prone to eczema, dermatitis, flaky dry scalp and dandruff. The shampoo and conditioner do not contain toxic or harsh ingredients or sodium lauryl sulphate. They are pH-balanced, hypoallergenic and biodegradable.

What are the main ingredients? And are they all natural / organic?

Our natural hair and scalp care products are formulated with the same active ingredients as in Hope’s Relief Cream: manuka honey, calendula, aloe vera, licorice extract and gotu kola. We use active natural ingredients with no nasties.

Are the ingredients high quality?

The ingredients are of premium quality. Only the best available are used and these cost much more than using cheaper detergents. As they are very rich and concentrated only a small amount is needed. As a result the products should last longer and work out to be more economical.

Are Hope’s Relief scalp care products scented?

No, the products have no artificial fragrances. You may be able to smell the natural ingredients such as licorice and honey.

Are Hope’s Relief scalp care products suitable for for anyone with sensitive skin?

Hope’s Relief Shampoo and Conditioner are suitable for all ages for extended periods of time.

What about for sensitive eyes?

Perfect, the natural formula and no nasties reduce any possible irritation but obviously close your eyes while rinsing.

I don’t have any particular scalp problems. Are Hope’s Relief natural hair and scalp care products good for me to use?

Yes, they make great natural hair care products and have no irritants, leaving your hair clean, soft and bouncy.

Will it strip the oils from my hair?

Our shampoo and conditioner do not strip the hair’s natural oils or damage follicles leading to hair loss. Nor does the products contain any toxic chemicals to be absorbed through the skin.

How often should I use Hope’s Relief Shampoo and Conditioner?

The products are very gentle to use so use daily if required.

Is Hope’s Relief Shampoo and Conditioner suitable for use on coloured hair?

Yes, the products do not contain harsh chemicals that strip hair colour.

Which should I leave on my hair for longer, the shampoo or the conditioner? And for how long?

Use each product for two to three minutes. The conditioner has a higher moisturiser content and benefits the scalp more so initially both should be used for maximum benefits. Then just the shampoo as a daily maintenance cleanser and to control the flakes.

Does Hope’s Relief shampoo lather up?

Yes it does lather up well. It’s just lower-foaming as we keep it free of the irritant sodium laurel sulphate which is a common synthetic foaming agent used in commercial shampoos.

Do you have another question?

Contact Hope’s Relief if you have a question you would like answered today. We love to hear from our customers.